Not sure what material to print on... what our printer can do, how long your job will take? If you have a question the answer is probably here. If you don't find it here, just email us at info@royaloakgraphics.com
- Q. What substrates can you print on?
- Q. What is the difference between certain types of materials?
- Q. What is the resolution of most printed items?
- Q. How long will my printed items last?
- Q. What is the technology?
- Q. What about copyrights and trademarks?
- Q. What are image size limitations?
- Q. Will I see a proof?
- Q. What can we expect for a turn-around time?
- Q. Can you create artwork for me?
- Q. Can you install my items on site?
- Q. Do you have hardware for my project?
- Q. How will you ship my job?
- Q. Can you match Pantone or spot colors?
- Q. What is your Privacy Policy?
Q. What substrates can you print on?
A. We can print on almost anything you can think of! We consistently print on paper, plastic, wood, metal and fabric, just to name a few. Here’s a list of popular substrates…but please, ask us about your special substrate needs if you don’t see it here:
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Q. What is the difference between certain types of materials?
A. The items discussed below refer to many specific industry product brand names. Our comments relate to the product in general, no matter who manufactures the product, or what they call it. We run similar type products from many different manufacturers on a daily basis, as well as the brand names listed here.
Acrylic
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Coroplast
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Diebond
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Foamcore
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GatorBoard
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Lexan
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Hardboard
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Polystyrene
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Sintra
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UltraBoard
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Q. What is the resolution of most printed items?
We can output resolutions from 300 to 1500 dpi. “Typical”, or the most practical, image resolution is 600 dpi. Don’t be fooled that all 600 or more dpi resolutions are the same. Our droplet size is variable, with some droplets as small as 6 picoliter!
Q. How long will my printed items last?
A. That depends on the substrate that is used in production, the environment it is used in (moisture, heat, sunlight, cold), and how it is handled. Some materials are made to last less than a year, while others may be made to last 8 or more. One of the many questions asked at the time you order your sign is where it will be used? The answer can help our staff decide which product is best for your use.
Q. What is the technology?
Our process utilizes UV print technology, applied direcly to a wide variety of substrates. We print with drop-on-demand piezo, eight-level grayscale print heads. The variable ink drop technology (6 to 42 picoliter) combined with the printer’s screening method enable smooth gradations for photo-quality color printing when imaging fine detail or high-density areas.
Q. What about copyrights and trademarks?
A. It is given that reproduction, in any form, of copyrighted materials without prior permission of the originator, is illegal. It is the responsibility of the client to obtain such permission.
Q. What are image size limitations?
A. We can print up to 98” x 165’ in one piece. Larger sizes can be tiled by sewing or seaming the sections without a noticeable seam. Substrates up to 2” thick can be printed as well. There is no practical minimum size.
Q. Will I see a proof?
A. Jobs will be soft proofed for your approval prior to production. We’ll send a PDF of the print file for you to approve copy, content and cropping. Critical color matches will be proofed via a calibrated off press proof, or a print off the actual press.
Q. What can we expect for a turn-around time?
A. Turn times will vary based on the project scope and material availability. We’ll quote delivery dates at either time of quotation or when we receive your files, and adhere to those dates. A “rule of thumb” is to allow 2-4 days plus shipping for a project, but please note, most will be completed more quickly.
Q. Can you create artwork for me?
A. We work with many design professionals and can facilitate artwork creation for an additional fee.
Q. Can you install my items on site?
A. We partner with a network of professional installers across the country. We can help you manage the installation process as needed.
Q. Do you have hardware for my project?
A. We know that providing the print is just part of the solution. We offer many different ways to make your graphics work in unique environments. Our products include: pop-up display or trade show booths, banner stands, light boxes, hanging systems, tensioning systems for indoor or outdoor banners and custom framing with plastic, wood or metal to name a few.
Q. How will you ship my job?
A. We’ll ship via any method you ask us to. Most common will be UPS, FedEx or LTL carriers. Size and weight limits for each carrier type will affect the decision.
Q. Can you match Pantone or spot colors?
A. All Pantone or PMS colors will be matched from 4/c tints. We cannot print spot colors as spot colors. We maintain a color managed library of achievable PMS colors to ensure quality and consistency. Corporate or special colors can be fine-tuned to your approval, and then archived and accessed on future orders. Not all PMS colors will reproduce to an acceptable color, and we will alert you when we feel it’s not achievable. Florescent colors are not recommended. If color is critical, please ask us to produce a swatch of the color on the substrate you need.
Q. What is your Privacy Policy?
Please click here to read our Privacy Policy.